• To provide a guided tour of the Museum, Parlour and Chapel for individual and Group visitors.
  
  
• To promote the educational and historical publications in the shop to enhance the visitor's knowledge and experience still further.

General responsibilities of all volunteers are also:

• To liase with reception, the hall volunteer/guides and other staff to ensure good customer service and customer experience by cross sell other areas of the convent to our visitors and help them to get the most out of their visit.
  
  
• To report any accidents or health and safety hazards.
  
  
• To be familiar with fire procedures.
  
  
• To encourage visitors to make a donation, where appropriate, in support of the Bar Convent Trust, and to encourage them in a friendly and informative way, to engage further in convent events and services by explaining and promoting our Fundraising events, the Friends of the Bar Convent, the BCA and the business services we offer.