Bar Convent Volunteers...

The Bar Convent is run by the Business Manager with a team of 30 staff, supported by a further 20 volunteers.

The Hall, Museum and Shop are all staffed through the hard work and good will of these volunteers, who will generally give 2 hours of their time each week on a regular rota to help us greet and serve our customers.

We are always in need of new volunteers to help us to keep these services available and ensure that all our visitors receive a warm and friendly welcome.

Vacancies will be advertised on the volunteers' board and around the convent. If you are interested in getting involved as a volunteer you can either apply at the Reception Office in the first instance or complete the Volunteers Application Form on the website which you can access by clicking here. Your completed form should then be sent to:

The Business Manager
Bar Convent
17 Blossom St
York
YO24 1AQ

If possible the Business Manager will then have a brief discussion with you regarding previous experience and suitability for the role and once your role has been agreed your details are passed to Reception to update the Volunteers Rota and Address database.

When you arrive on your first day a member of staff/the Business Manager will be available to introduce you to the team, brief you on your duties and carry out any training you need. The responsibilities of each of these roles are:

SHOP:

• Assist customers in their selection and purchase
• Keep displays topped up and tidy
• Input sales to the cash till
• Record sales in the daily manual ledger
  At the end of the day run the 'z' report to clear down the day's takings and complete the reconciliation of the till roll to the cash takings

HALL:

• To direct visitors to the Museum, Café, Shop and Chapel
• Keep brochure displays topped up and tidy
• In the absence of a Guide to accompany visitors to the museum and explain the displays in brief, direct them to the Chapel and, if required, accompany visitors with spiritual interest who request to see the hand of Margaret Clitherow

MUSEUM GUIDE:

• To provide a guided tour of the Museum, Parlour and Chapel for individual and Group visitors
• To promote the educational and historical publications in the shop to enhance the visitor's knowledge and experience still further

General responsibilities of all volunteers are also:

• To liase with reception, the hall volunteer/guides and other staff to ensure good customer service and customer experience by cross sell other areas of the convent to our visitors and help them to get the most out of their visit
• To report any accidents or health and safety hazards
• To be familiar with fire procedures
• To encourage visitors to make a donation, where appropriate, in support of the Bar Convent Trust, and to encourage them in a friendly and informative way, to engage further in convent events and services by explaining and promoting our Fundraising events, the Friends of the Bar Convent, the BCA and the business services we offer